Customer Call center
When handling a call with your customer, especially when handling a service request or even a complaint, making sure he's treated as a 5 star customer, is a vital key to success for every organisation with a call handling service.
In a technical as well as in a commercial field service organisation, your field crew needs to have the good information to conduct the right business.
Let me guide you through the different possibilities the current Field service solutions offer already and how we can manage to organise the proper solution for your SME business! From small and easy spreadsheet solutions, to big data management systems: I'll help to find you the right one!
Planning field service
Your field service team, sales or technical, need to know what your company is doing and you need to know what your field team is doing. Planification of your teams' actions and organising your own schedule, takes a lot of effort. Only a combined effort, on the same level, will convince your customers you're all about the same passion!
In our current information society, where all information is shared in split seconds, you need to find a way to keep your field personnel informed and they need to be able to inform you as speedy as possible as well.
Let me help you in finding the correct solution for your SME business. Because every second counts, I'll make our values count!
Your customers requests turning into 5-star experiences for them? Don't hesitate to send an e-mail or pick up the phone